Within 5 business days of receipt of the request, the Public Records Officer or designee will do 1 of the following:

• Make the records available for inspection or copying.
• Send copies to requestor if payment has been received.
• Provide a reasonable estimate when records will be available.
• Contact requestor to request clarification.
• Deny the request citing reason for denial.

If a requestor does not receive a response within 5 days, he or she should contact the Public Records Officer to determine the reason.