Healthcare Providers

Provider Health Alerts

See links below on the most recent guidance for healthcare providers from the Whatcom County Health Department.

Sign Up for Provider Health Alerts

To sign up to receive Provider Health Alerts, send an email to Health@co.whatcom.wa.us with subject: "Request to be added to Provider Health Alerts" and the following information:

  • Your name
  • The practice, clinic, hospital, or healthcare organization you are affiliated with
  • Best email to receive alerts
Provider Health Alert COVID-19 UpdateMay 1, 2020
Provider Health Alert COVID-19 UpdateApril 12, 2020
Provider Health Alert COVID-19 UpdateMarch 28, 2020
Provider Health Alert COVID-19 UpdateMarch 22, 2020
Provider Health Alert COVID-19 UpdateMarch 17, 2020
Provider Health Alert COVID-19 UpdateMarch 7, 2020

COVID-19 Surveillance and Reporting

  • All lab-confirmed COVID-19 infections are reported to the Washington Disease Reporting System whether tested through public health or commercial labs. Whatcom County Health Department then receives and reports the test results.

  • We ask that you notify us of patients being tested who are hospitalized or have contact with a confirmed case, and not wait for the lab confirmation. 

  • You can leave us a non-urgent confidential report on our 24-hour Communicable Disease Report Line, 360-778-6150. 

  • If DOH issues more specific notification criteria and requirements, we will update our guidance.

Provider consultation with Whatcom County Health Department Communicable Disease staff is available at (360) 778-6100 during hours of 8:30 am-4:30 pm. For consultation after hours, call (360) 778-6100 and follow directions to connect with the Health Department’s Answering Service.

Testing Options

Testing availability is expanding in our area.

  • The Whatcom County Health Department accepts referrals from Whatcom County prescribing clinicians for pre-scheduled (not drop-in) drive-through COVID-19 testing of symptomatic individuals with suspected infection. We ask that providers first determine who qualifies for testing before sending referrals to us. Referral instructions are available in this document. Do not instruct patients to call the Health Department.   
  • Generally, the Whatcom County Health Department is recommending that healthcare providers send COVID-19 specimens to commercial labs. 

  • The Washington State Public Health Laboratories will accept specimens meeting specific criteria directly from clinicians as outlined in this document

  • If you are unable to test a patient, please call the Whatcom County Health Department at 360-671-6100 to discuss options for referring and to see if the patient meets our priorities. Do not send patients directly to the Health Department without calling first.


Infection Control