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Page Last Updated Friday, December 3, 2021, at 4:10 p.m.

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General Information and Resources:

Whatcom County Flood Impacts Call Center

Those impacted by recent flooding, especially those who do not have internet access, can get information through the call center established by Whatcom County. 

The Call Center phone number is (360) 788-5303 and is open to respond to callers between 8 a.m. and 5 p.m. daily. After hours, you can leave a message, and County staff will return your call.

  • Staff are prepared to respond to calls regarding:
    • How to get help (food, shelter, sandbagging, cleanup)
    • Current road conditions, shelter status
    • Reports on conditions from around the county (loose cattle, debris, infrastructure)
    • Resources available. 

The call center is also available for reporting information about non-emergency conditions related to roads or other situations around the county. In the case of emergencies call 911.

Information and assistance with reporting flood damages as part of the process to document damage countywide to qualify for state and federal assistance can be found in the ‘Reporting Flood Damages’ section below.

Whatcom County gaining state and federal assistance

Information on the process for Whatcom County gaining state and federal assistance can be found in this news release.

Flood Debris Disposal Site

A site has been set up for flood-impacted residents to bring flood debris for disposal at 3010 Halverstick Rd. The entrance is on the north side of Halverstick Rd, just east of Van Buren Rd. 

  • The Site has reopened and is open daily until further notice. Hours of operation are 8:00 a.m. to 4:00 p.m.
  • People are asked to please segregate household hazardous waste (i.e. yard chemicals, car fluids, cleaners, etc.). 

 Additional information can be found in this news release

  • Flood Sediment Removal Contractor List
    • Please note this is not a complete list of contractors that perform work for the public. The contractors on this list are from the on-call list for Whatcom County Public Works, this list is not an endorsement by Whatcom County. 

Reporting Flood Damages

Reporting flood damage as part of the process to qualify for state and federal assistance:

  • To report home and rental damage use the Estimated Flood Damages Form.  Para español, haga clic aquí
    • Fill this form out one time for each location where the damage occurred. Do not combine locations into one form.
    • Do not fill out this form if you have already called the Damage Assessment Line at 360-788-5311. We will be calling you if we haven’t already.
    • If you need help filling out this form, please call the Damage Assessment Line at 360-788-5311 and leave a message.   Someone will call you back to fill it out.
  • Damage to businesses can be reported by calling the Damage Assessment Line at 360-788-5311

 Those with ANY flood-damaged property are requested to report their damages to Whatcom County Sheriff’s Office Division of Emergency Management. 

 Anyone who experiences damage should keep as much documentation as possible, including taking photos and saving receipts

 Reporting damage and, or conditions from around the county:

  • To report non-emergency damage and, or conditions from around the county such as loose cattle, debris, or infrastructure issues phone the Whatcom County flood response call center at (360) 788-5303. 
  • To report emergency conditions (those that are an immediate threat to life and safety) call 911.

Whatcom County Waives Emergency Repair Permit Fees

In response to the extraordinary needs of County residents resulting from recent flooding, the County permit fee for emergency building repairs has been waived per an executive order signed by County Executive Satpal Sidhu on November 24, 2021. 

  • Emergency repair requests must be received by Whatcom County Planning & Development Services (PDS) no later than January 31, 2022, in order for the fee waiver to apply. 
  • The waiver only applies to Whatcom County permits. Residents of incorporated towns and cities should contact their local jurisdiction for repair permit information.
  • PDS advises residents to take photos to document the damage and verify that repairs are necessary. 

For additional information please see this newsflash for more information. 

For Individuals and Households

  • Property damaged or destroyed by flooding may qualify for a reduction in assessed value.
  • The Washington State Department of Social and Health Services (DSHS) has activated its Disaster Cash Assistance Program(DCAP) for Whatcom County residents impacted by recent severe weather and flooding.
    • If you were unable to access the mobile DCAP site, you can apply for assistance by completing the application online and following up with customer service over the phone. You also have the option to complete the entire application process over the phone.
      • To start the application process online visit and complete the online application. After your online application is completed call the Customer Service Contact Center at 877–501–2233 to complete the required interview. 
      • To complete the entire application process over the phone call the Customer Service Contact Center at 877–501–2233. For the quickest response, it’s best to call before 11 a.m.
    • Additional information and details about eligibility, benefits, and the application process can be found in this news release.
  • Samaritan's Purse is providing help with clean-up for homeowners whosehomes have been damaged by floodwater and have little or no insurance. They are providing help free of charge. Requests are handled based on need and volunteer availability. 
    • To request help call (360) 303-3563.
  • The Whatcom Strong Donation Center is open Saturday, December 4 from 10:00 a.m. to 2 p.m. for donation drop-off and for displaced families and flood victims to shop and pick up items. Donated items are for flood victims only.  Inf

You can access the Donation Center on the south end of the fairgrounds by entering Gate 5 and keeping left towards the Henry Jansen Barn.

Information regarding donations and the Whatcom Strong donation center can be found in the community updates section of their website.  

For Businesses