Why is the map responding slowly?

We are always monitoring for performance as more and more users discover the Parcel Viewer.  The app may occasionally experience slowness for a variety of reasons.  Here are a few:

  • You are zoomed out in an area where there is a lot of map features (i.e. parcels) and you use the pan tool to pan to a new area.
  • You are zoomed out when using the popup tool, which is delayed by having to draw the map features first. 

To improve performance, you can: 

  • Turn off property labels.  Go to the layer list Layer Listand uncheck the tax property labels (top).
  • Use search by address or parcel identifier to get to your desired location. 
  • Make sure you are zoomed in before using the popup feature to identify a property.  
  • Use the navigation tool in the upper right to navigate the map view more efficiently. 
  • Confirm that you do not have more than one application session open at a time.
  • Refresh the browser page if you encounter consistent slowness.

Show All Answers

1. How can I search for a property by address?
2. How can I navigate on the map more easily / quickly?
3. How can I zoom to my current location?
4. How can I get back to the map of Whatcom County?
5. How do I print a map?
6. How do I change the scale range for the property ID label visibility?
7. How do I adjust layers visibility and drawing order?
8. How do I measure distance or area?
9. How do I access the Whatcom County Zoning Regulations from the Map?
10. How accurate is the parcel data?
11. When I search a parcel, how do I move the popup from obscuring the map underneath?
12. How do I brighten the Assessor Map parcel lines and labels?
13. How can I add my own text and markup to a map?
14. How do I use the Public Notification Tool?
15. Why is the map responding slowly?